Privacy Policy – Royal
This privacy policy describes how Royal, operating at royalcasino.net.pl, collects, uses and protects your personal information when you visit our site. We take your privacy seriously and handle your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The short version
We are an independent information portal about online gaming. We collect minimal data — mainly technical information your browser sends automatically, analytics data to understand how our content performs, and any details you choose to provide through contact forms. We do not run player accounts, process deposits or hold payment details. Your data stays under our control or with trusted processors, and you can ask us to delete it at any time.
Who is responsible for your data
The data controller for this site is the editorial team at royalcasino.net.pl. We decide what information we collect and how it is used. For questions or requests about your data, contact us at [email protected].
What information we collect
We gather information in three ways: automatically through your browser, through analytics tools, and directly when you contact us.
Technical data your browser provides: When you load a page, your device sends us its IP address, browser type, operating system, screen resolution, the page you came from and the page you requested. This happens with every website you visit and is necessary for the site to load correctly. We also set cookies to remember your language preference and consent choices — see our cookie policy for the full list.
Analytics and usage data: We use third-party analytics services to understand which articles are read, how long visitors stay, and which pages lead to exits. These tools record anonymised patterns — what gets clicked, not who clicked it. The services we use set their own cookies and process data according to their own terms, which we link to in our cookie policy. You can decline analytics cookies through the banner that appears on your first visit.
Information you give us directly: When you submit a contact form or write to our support inbox, we collect your email address, the content of your message, and any attachments you include. We keep this correspondence to answer your question and improve our content where your feedback identifies a gap or an error.
We do not collect payment details, identity documents, phone numbers, postal addresses or account credentials — those belong to the operators we write about, not to us.
How we use your information
Technical data keeps the site running — without an IP address we cannot send the page back to your device, and without browser details we cannot render it correctly. We retain this data in server logs for up to 90 days for security and troubleshooting.
Analytics data helps us write better articles. If every visitor to a review leaves after the first paragraph, we rewrite that review. If a page on withdrawal times gets heavy traffic from search, we know that subject matters and we cover it in more detail next time. The patterns guide what we publish; the anonymised numbers never identify you.
Contact-form data serves one purpose: answering the question you asked. We keep your message and our reply for up to two years in case you follow up, then delete them unless you explicitly ask us to keep them longer. We do not add your email to a mailing list, pass it to third parties, or use it for anything beyond replying to you.
Legal basis for processing
Under UK GDPR, every use of personal data requires a lawful basis. Ours are:
- Legitimate interests (Article 6(1)(f)) for technical and analytics data — we need usage patterns to run an information site, and that interest does not override your privacy because the data is anonymised and you can opt out of analytics.
- Consent (Article 6(1)(a)) for non-essential cookies, which you grant or refuse through the banner on your first visit.
- Legitimate interests for correspondence — answering a question you sent us serves both your interest and ours in providing accurate information.
Who else sees your data
We share information with three categories of third party, and nobody else.
Hosting and infrastructure providers store our pages and serve them to your browser. These companies process IP addresses and technical logs as part of running their servers, under contracts that forbid them from using the data for their own purposes.
Analytics services receive anonymised usage data to generate the reports we use. They operate under their own privacy policies, and you can block their cookies without breaking the site.
Email providers handle messages sent to [email protected]. They process the sender address, timestamp and message content as part of delivering and storing the email.
We do not sell data, rent mailing lists, or pass information to marketing platforms. Law enforcement may request data under a valid legal order — if that happens, we comply with the order and notify you unless the order forbids it.
International transfers
Some of our service providers operate outside the United Kingdom. Where data leaves the UK, we ensure the recipient country offers adequate protection under UK GDPR, or we use standard contractual clauses approved by the Information Commissioner's Office. Analytics services typically process data in the European Economic Area or under arrangements the ICO recognises as providing equivalent safeguards.
Your rights under UK GDPR
You have the following rights over your personal information, and we honour them in full:
- Access: ask us what data we hold about you and receive a copy.
- Rectification: correct information that is inaccurate or incomplete.
- Erasure: request deletion of your data, subject to legal obligations to retain certain records.
- Restriction: ask us to stop processing your data while a dispute or correction is resolved.
- Portability: receive your data in a structured, commonly used format and transfer it to another controller.
- Objection: object to processing based on legitimate interests, and we stop unless we can show compelling grounds that override your rights.
- Withdraw consent: where processing relies on consent, withdraw it at any time — this does not affect the lawfulness of processing before withdrawal.
How to exercise your rights
Send any request to [email protected], stating which right you wish to exercise and providing enough detail for us to locate your data — usually the email address you used to contact us, or the approximate date of your visit if you are asking about server logs. We respond within one month and provide the information or action you requested free of charge, unless the request is manifestly unfounded or excessive.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. Contact them at ico.org.uk or by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
How long we keep your data
Technical server logs are deleted after 90 days. Analytics data is retained in anonymised form for two years, then aggregated into summary reports with no individual visit records. Contact-form submissions and replies are kept for two years from the date of our last message to you, then deleted — unless you ask us to remove them sooner, in which case we do so within 30 days.
Cookies expire according to the durations listed in our cookie policy, ranging from session cookies that delete when you close your browser to preference cookies that last up to one year.
Protection of minors
Our site covers gaming services restricted to adults aged 18 and over (18+). We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with data, contact [email protected] and we will delete it promptly.
Changes to this policy
We update this privacy policy when our practices change or when regulations require it. The current version is dated below. Material changes — such as adding a new category of data collection or a new third-party processor — are announced on the homepage for 30 days. Continued use of the site after a change takes effect means you accept the updated terms.
Last updated: 17 February 2026
Access to this site is restricted to persons aged 18 and over (18+). If you ever need support with gambling, free and confidential help is available at BeGambleAware.org.
Last updated:
Game Providers
